Get in touch
Have questions about our resident-focused property management services? Contact Excella Group today to discover how our community-building approach creates stable, profitable properties.
Reach us directly
Our responsive team is ready to discuss your property management needs or address resident inquiries. We pride ourselves on clear communication and quick response times.
Send us an email
For detailed inquiries about our property management services, maintenance requests, or leasing information, email us for a thorough response within one business day.
Give us a call
Need immediate assistance with your property or have urgent resident concerns? Our property management team is available by phone during business hours.
Chat with us
Connect with our team instantly through our live chat feature for quick answers about property listings, application processes, or management services.
Visit Our Office
Dallas, TX
We welcome you to meet our team in person and discover how our resident-focused approach creates more profitable, hassle-free property investments.
Frequently asked questions
Find answers to common questions about our resident-focused property management approach, maintenance policies, and how we create thriving residential communities.
How is Excella Group different from other property managers?
Unlike traditional property managers focused primarily on landlords, Excella Group prioritizes resident satisfaction and retention through proactive maintenance, community building, and responsive service, which ultimately creates more profitable properties for owners.
What services are included in your property management fee?
Our comprehensive management includes resident screening, rent collection, maintenance coordination, regular inspections, financial reporting, lease enforcement, and our signature community-building initiatives that increase resident satisfaction and retention.
How quickly do you respond to maintenance requests?
We respond to all maintenance requests within 24 hours, with emergency issues addressed immediately. Our proactive maintenance program prevents many common problems before they occur, reducing emergency calls and expenses.
Do you manage all types of residential properties?
Excella Group specializes in managing apartments, condos, single-family homes, and small multi-family buildings. Our resident-focused approach works effectively across all residential property types to maximize retention and ROI.